Trust is key in any relationship. Each person in the relationship fulfils a role and needs to trust the other person to do their part. Trust becomes even more important during periods of change. Each person has to rely on the other doing their job in uncertain and sometimes chaotic and turbulent situations.
Projects introduce change. So it is true that the two main players of any project – the Project Sponsor and the Project Manager – must trust each other. But with projects, it goes further than that. Trust on a project is three-ways. The first two are probably obvious; the third can make all the difference!
- The Project Sponsor must trust the Project Manager (AKA: It’s my money you’re spending, you better be doing it right!)
The Project Sponsor is the manager who champions and owns a project, but delegates the management of it to the Project Manager. The Sponsor, is ultimately accountable for the success of the project, but relies on the Project Manager to handle the day-to-day aspects of it. In order for this to work, the Sponsor must trust the Project Manager to manage the project well. [Read more…]